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Home Insurance Overview – Dragon Corporate (T/A Coverplus)

Dragon Corporate, trading as Cover Plus, is a non-advised insurance distributor working with a panel of carefully selected insurers. Each insurer is chosen through extensive due diligence to offer high-quality home insurance products that suit a wide range of needs at competitive prices.

We remain fully committed to supporting our existing customers throughout the lifetime of their policies, ensuring clear communication, ease of access, and peace of mind.

Types of Cover (Brief Overview)

Typical cover options include (subject to insurer and policy terms):

  • Buildings insurance
  • Contents insurance
  • Combined buildings & contents cover
  • Optional extras such as accidental damage, home emergency, or legal expenses cover
What You Can Expect as a Policyholder

If your policy was originally arranged through us, you will continue to receive:

  • Clear, timely renewal communications including premium breakdowns and straightforward cancellation or opt-out instructions.
  • Policy oversights: We regularly review the ongoing value and suitability of the product to ensure it continues to meet customer needs.
  • Accessible support: Contact us at any time via phone, email, or post.
  • Advance renewal notifications sent around 30 days before your renewal date so you can make an informed decision.
  • Freedom to cancel: You're free to cancel your policy at any point, should your needs or circumstances change.

We are dedicated to transparency, fairness, and delivering positive outcomes in line with the Financial Conduct Authority’s Consumer Duty standards.

We are also committed to treating all customers fairly and supporting those in vulnerable circumstances. If you require communication in a specific format or additional assistance, please let us know.

Please note: While we arrange the policy, your insurer is responsible for the terms, claims, and policy servicing after the sale. For changes to cover or claims, contact your insurer directly.

Contact Us

For support or questions about your home insurance policy

Complaints

If you’re unhappy with any part of our service, we’re here to put things right. Please contact us directly using the details above. We will investigate and aim to resolve your complaint promptly and fairly.

If your concern relates specifically to the policy documents or renewal process, you can also contact your insurer using the above details.

We charge a fee for our service if your claim is successful. This means that if your claim is successful, you will be charged a fee of between 15-30%, this based on the level of compensation awarded.

You do not need to use a claims management company to make a claim – you can contact the Financial Ombudsman Service or the relevant firm directly for free.

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